Terms & Conditions

Welcome to our website, happynations.shop! We’re excited to have you here. When you visit our site and make purchases, you agree to abide by the following terms and conditions.

Purchase Terms

When you buy clothing, bras, underwear or other products from us, you agree that:

  • You are at least 18 years old or have permission from a legal guardian to make purchases on this site.
  • The billing and shipping information you provide is accurate. We take fraud very seriously and reserve the right to terminate accounts and work with authorities in cases of suspected fraud.
  • You consent to receiving emailed receipts, order updates, and marketing communications until you opt-out. You can opt-out at any time via links in the emails.
  • You are responsible for any duties, customs fees, or taxes that may apply to international shipments. We are not responsible for delays caused by customs.
  • Returns and exchanges: We gladly accept unused product returns within 30 days of receipt. Items must have tags attached and be in original packaging. You will be responsible for return shipping costs unless the return is due to our error. We do not accept returns on final sale or customized items. Exchanges are subject to availability.
  • We work hard to provide accurate product images, descriptions, and sizing guides. However, manufacturing flaws, dye variations, and fit preferences happen. We are not able to accept returns or exchanges if sizing is not suitable or the product is not as expected but matches the description.
  • Promotional offers, discounts, and coupon codes have additional restrictions. Offers are subject to change without notice. See individual offer details for restrictions. Only one code may be used per order.
  • We reserve the right to modify or discontinue any offer without warning. We also reserve the right to refuse orders at our sole discretion.
  • If we accidentally undercharge for an item, we will contact you before shipment to request additional payment. If you do not wish to pay the additional amount, we will promptly issue a refund.

Shipping & Delivery

When you place an order, you agree that:

  • The shipping option you select will determine your delivery timeframe. We do our best to ship orders within 1 business day, but delays can happen due to high order volume or unexpected circumstances. Rush processing may be available for an extra fee.
  • We are not liable for shipping carrier delays or errors, weather disruptions, or other unforeseen circumstances that may delay your order.
  • We will send shipping confirmations and tracking information when they are available via email or My Account dashboard. You are responsible for providing correct contact info.
  • Risk of loss or damage passes to you upon delivery. Please inspect packages promptly and keep all packaging materials if you need to return. We are not liable for lost or stolen deliveries after 7 days.
  • Shipping rates are based on your location, order value, weight, and other factors. Rates are subject to change. See our shipping policy for details.
  • We do not guarantee delivery dates for orders shipping to PO boxes, military addresses, or other non-contiguous US territories. Restrictions may apply.
  • For your security, we may require a signature or ID verification for high-value orders and deliveries to certain restricted locations. We are not liable for deliveries signed for by anyone at your address.

Digital Content

When you access digital content like ebooks from us, you agree that:

  • Digital files are licensed, not sold. We grant you a personal, non-exclusive, non-transferable, revocable license to access and use the files for your personal, non-commercial use.
  • You may download or stream files to supported devices for offline viewing. However, you may not distribute copies to others.
  • We attempt to provide files in accessible formats, but cannot guarantee compatibility or accessibility with all devices, software, or assistive tools.
  • If you discover an access issue, let us know and we will attempt to provide an alternate format. Refunds are not guaranteed if we cannot find a suitable alternative.
  • Problems caused by software errors, viruses, or system limitations are your responsibility. We are not liable for any loss or corruption of data related to file downloads.

User Content

If you post reviews, comments, photos, or other content (User Content) to our site, you agree that:

  • You grant us a non-exclusive, royalty-free, perpetual, and irrevocable license to use, copy, modify, display, archive, publish, sublicense, and distribute User Content worldwide. This license applies to any form, media, or technology now known or later developed.
  • We may remove or refuse to display User Content that violates law, these Terms, or any applicable Additional Terms, or is otherwise objectionable to us. We are not responsible for screening or monitoring User Content.
  • You warrant that you have the right to grant us the license described above. You are solely responsible for the User Content you submit and warrant that it complies with our Acceptable Use Policy below.
  • We are not liable for deletions, failures to store, transmit, or receive transmissions, or loss of User Content. We have no obligation to return copies of User Content.

Website Use

When accessing our website, you agree:

  • Not to use scraping, data mining, robots, or similar data gathering methods without our permission.
  • Not to damage, interfere with, or disrupt the site through malware, denial of service attacks, automated account creation, or other unreasonable means.
  • Not to access areas of the site or our systems not intended for public use.
  • Not to attempt to gain unauthorized access to other user accounts or restricted information.
  • To comply with all applicable laws including copyright and intellectual property rights. Acquiring goods or services through fraudulent means is prohibited.
  • Not to post or transmit offensive, obscene, abusive, defamatory, or illegal material.
  • Not to impersonate any person or entity or falsely misrepresent your affiliation with a person or entity.
  • Not to distribute unsolicited advertising or bulk emails (spam).

Sales Tax

If you purchase tangible products, sales tax may apply based on your shipping location. Tax rates are determined using the ZIP code and city associated with your shipping address.

Payments

When you provide payment information like credit card or PayPal details, you represent that you are an authorized user and permit us to charge your selected payment method. These terms incorporate any additional terms associated with your payment method.

If we do not receive payment, we reserve the right to suspend or cancel your order. Your account may also be suspended from future use until resolved.

Refund Policy

If you are not fully satisfied with your purchase, please see our return policy above. In cases of our error or other extraordinary circumstances, we may issue refunds at our sole discretion.

Refunds may take 1-2 billing cycles to reflect on your statement depending on your bank’s policies. We only issue refunds to the original form of payment.

Account Registration

If you register for an account with us, you agree:

  • To provide accurate, current info and keep it updated. We reserve the right to suspend or terminate accounts with inaccurate info.
  • That you are solely responsible for account security, password, and usage. You will promptly inform us of any unauthorized account access or use.
  • We are not liable for any loss arising from unauthorized account access or use. Any account registering false information may be removed without notice.

Third Party Links & Services

The site may contain links to third party apps, websites, or services that we do not own or operate. We are not responsible for the content, policies, or practices of any third party service. Links and integrations do not imply endorsement or sponsorship of third party services.

Limitations of Liability

We strive to provide a helpful, high-quality shopping experience. However, we make no warranties of merchantability, fitness for particular purposes, accuracy, or non-infringement. Use of our products or services is at your sole risk and discretion.

In no event will we be liable for any indirect, punitive, incidental, consequential losses or damages arising from or related to your use of our site, content, or services.

Our total liability arising from or related to your use of our site, content, or services is limited to the greater of $100 or the amount you paid to us in the past year.

Indemnification

You agree to fully indemnify, defend, and hold harmless our company, officers, directors, employees, agents, and assigns from any claims, losses, damages, judgments, fees, costs or expenses arising from your breach of these terms or misuse of our site or services.

Changes & Modifications

We may update these terms from time to time. If material changes are made, we will notify you if required by law. Your continued use of our website constitutes acceptance of any revised terms.

Governing Law

These terms shall be governed by the laws of the State of Tennessee without giving effect to conflicts of law provisions. You agree to submit to personal jurisdiction and venue in Nashville, TN.

Questions & Contact Information

If you have any questions about these Terms, please contact our Customer Experience team at [email protected]. For legal notices or formal correspondence, mail us at:

Happy Nation® Clothing, Bras, Underwear
123 Main Street
Nashville, TN 12345

These Terms of Use were last updated on July 15, 2022. Thanks for shopping with us!

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